Business records stay separated
Private operational records are checked against the signed-in owner or authorised staff relationship. Another seller does not get access to your trades, stock, invoices, parties or reports.
Trust & Data Safety
Your business records stay connected to your account, not one phone.
Clear, practical answers about who can access your data, what staff can see, changing devices, simultaneous work and subscription expiry.
Account-based accessPhone-lock protected owner appsSeparate staff sign-in
How access is protected
Private business work is not your public shop.
The platform deliberately separates operational data used by the business apps from the limited catalogue information shown to buyers.
Public catalogue data is separate
The website reads a limited product-listing record. Private SKU details such as landed cost, supplier information and trade proof are not placed in that public listing.
Owner apps use your phone lock
Trade Manager, Inventory Manager and Order Manager ask for the phone's biometric, PIN, pattern or password when a restored session is opened or returns after the security grace period.
Staff uses a separate account
Staff Bill is designed for authorised billing work without displaying the owner's product cost, invoice profit or owner and CA reports. The owner can revoke the staff relationship.
Real situations, simple answers
What happens when something changes?
If your phone is lost or replaced
Your business records are linked to your cloud account, not only to one phone. Install the app on another device and sign in with the authorised account. If the old phone is lost, also secure your Google account or change your password.
If two devices work at the same time
Multiple authorised devices are supported. Important stock-changing actions use server-checked transactional writes so one completed update does not silently overwrite another.
If the subscription expires
Subscribed business tools are paused until renewal; expiry does not intentionally delete the owner's records. The public shop profile can remain available while its product catalogue is hidden until access is restored.
If internet is unavailable
A connection is required for current cloud data and reliable writes. Some previously loaded content may remain cached on a device, but it should not be treated as the latest business record while offline.
What can be downloaded or shared?
Supported billing workflows provide invoice PDFs and owner, CA and GST report outputs. A one-click export of every record across the complete platform is not currently offered. Contact support if you have a broader data-access request.
What we do not ask you to assume
Cloud access does not replace sensible account security. Never share your password or OTP, keep a phone screen lock enabled, remove staff access when somebody leaves, and contact us if an account or device may be compromised.
Have a question about your business data?
Ask us directly before moving your workflow.