How Subscription Renewal Works: Monthly, Annual and Expired Plans

To renew a My Local Shops subscription, the owner makes a manual payment for the selected monthly or annual plan. There is no automatic debit: an early renewal extends from the existing expiry date, while a renewal after expiry starts a fresh period from the renewal date.

Expiry pauses subscribed business access; it does not delete trades, products, stock, parties, invoices, payments, reports or shop details. After a verified renewal, the seller account becomes active again and shops suspended specifically because the subscription expired are reactivated.

Renewal rules at a glance

Situation	What happens
Monthly renewal	Adds the configured monthly period, currently 30 days
Annual renewal	Adds the configured yearly period, currently 365 days
Renew before expiry	New time is added after the existing expiry; remaining paid days are preserved
Renew after expiry	The new period begins from the renewal date, not the old expiry
Automatic debit	Not used; the owner must confirm and pay manually
Renewal price	Full current price of the chosen plan and cycle; renewal is not prorated
Expired owner apps	Trade Manager, Inventory Manager and Order Manager show the renewal route instead of normal business access
Expired Staff Bill access	Billing access pauses because it depends on the owner's active subscription
Existing business data	Retained safely in the owner's cloud account
Public shop after expiry	The shop identity can remain public and indexed, but subscribed product visibility is paused
After successful renewal	Seller access returns and subscription-expired shops are reactivated
Payment record	A verified renewal payment and subscription invoice are recorded

Monthly and annual renewal

The subscription stores a billing cycle for the seller account.

Monthly

A monthly renewal adds the configured monthly duration. It suits an owner who prefers a smaller payment and shorter commitment.

Annual

An annual renewal adds the configured annual duration. The live Pricing or renewal screen may show a saving compared with paying monthly throughout the year.

Prices and offers can change, so this guide does not copy a rupee amount. Check the live Pricing page or the renewal screen shown to the signed-in owner.

Both cycles include the same connected business system. Monthly versus annual changes the payment period and amount, not access to Trade Manager, Inventory Manager, Order Manager, Staff Bill, unlimited products or GST/non-GST invoicing.

Early renewal does not discard remaining days

An owner may renew while the current subscription is still active. The system uses the current future expiry as the starting point, then adds the new renewal duration after it.

Example: early monthly renewal

Suppose a monthly plan is active until 30 September. The owner renews it on 25 September.

The five remaining days are not replaced by a fresh period starting on 25 September. Instead, the new monthly duration is added after 30 September. The owner therefore keeps the time already paid for.

The payment is still the full current renewal amount. “Early” changes the date from which the new duration is added; it does not turn the renewal into a day-based prorated charge.

Example: early annual renewal

Suppose an annual plan remains active for another 20 days. Renewing today adds the next annual duration after those 20 days. The owner does not lose the remainder of the current year.

This makes early renewal useful when the owner wants to avoid disruption around month-end, travel, a busy sales period or the CA-reporting schedule.

Renewal after expiry starts from today

If the recorded expiry has already passed, the system does not charge for the inactive gap.

For example:

• the old monthly plan expires on 30 September;
• the owner does not renew during the first week of October; and
• payment is verified on 8 October.

The new configured duration begins from the renewal date. It is not backdated to 30 September, so the owner does not lose part of the new cycle paying for days when the service was already inactive.

An expired seller can review the currently offered plans and monthly/yearly choices before paying. The previous plan can be preselected for convenience, but expiry is also a natural point to choose another available plan or billing cycle that suits the present number of shops and godowns.

How to renew from the website

The website provides the owner-level subscription record and payment history.

1. Sign in with the same owner account used for the business apps.
2. Open My Subscription.
3. Review the plan, billing cycle, expiry date and shop/godown usage.
4. When the account is expiring or expired, use Renew Subscription.
5. Review the live amount before checkout.
6. Complete payment.
7. Wait for verification and the active status.
8. Open the generated subscription invoice or payment history if required.

The website labels the account Expiring Soon during the final three days. The date displayed is the subscription validity date, not a promise that My Local Shops will debit the owner automatically.

The website's plan screen can also renew the current active plan and cycle. Renewing early through that route follows the same “extend after the current expiry” rule.

How to renew from an Android owner app

When a previously subscribed seller opens Trade Manager, Inventory Manager or Order Manager after expiry, the app recognises the expired seller account and opens the renewal screen instead of repeating first-time signup.

The renewal screen shows:

• the date the previous plan ended;
• monthly and yearly choices;
• currently available plans;
• the previous plan as a helpful reference;
• location capacity for each plan; and
• the amount to pay.

After verified payment, the app returns to its normal owner home. The first-time celebration, shop form and mandatory photo are not repeated because the existing business setup is retained.

While an app subscription is active, the Android My Plan screen is primarily for reviewing the current plan and upgrading. The dedicated in-app renewal chooser appears once the account has expired; an owner who wants to renew early can use the website's subscription/change-plan route.

What happens when the subscription expires

Expiry is an access and visibility change, not a data-deletion process.

Owner operations pause

The three owner apps require an active seller subscription. An expired seller is taken to renewal instead of being allowed to continue changing trades, inventory or owner billing data.

Staff billing pauses

Staff Bill access depends on both a valid owner-staff relationship and the owner's active subscription. The employee cannot keep billing under an expired owner account merely because Staff Bill remains installed.

Shops are suspended for subscription expiry

The expiry process marks eligible active shops as suspended with subscription expiry as the reason. This prevents the expired business from continuing to publish subscribed catalogue activity as if the plan were active.

Public shop identity can remain discoverable

The public shop profile can remain accessible and indexed so an established business page and its identity do not vanish immediately from search. Its subscribed products remain hidden while the owner is expired.

This distinction matters:

• the shop profile identifies the business;
• product catalogue visibility is a subscribed service; and
• private owner records remain protected and retained.

Existing records remain in the cloud

Expiry does not delete:

• open or completed trades;
• products, SKUs or location quantities;
• landed cost information;
• parties and saved addresses;
• GST and non-GST invoices;
• payments and outstanding history;
• owner and CA report source records;
• staff-created historical invoices; or
• shop and godown setup.

The owner should still keep normal invoice and report exports required for business or legal record retention. Subscription retention is not a replacement for the owner's document-management responsibilities.

What happens immediately after renewal

After payment verification:

1. the selected plan and billing cycle are saved;
2. a new expiry date is calculated;
3. the subscription status becomes active;
4. the price paid for the renewed plan is recorded for future plan calculations;
5. the renewal payment and lifecycle event are recorded;
6. a subscription-renewal invoice is generated; and
7. shops suspended specifically due to subscription expiry are reactivated.

Shops suspended for another reason are not automatically restored merely because a renewal payment occurred.

Connected apps may need a normal account refresh or restart to read the newly active state. Do not create a second payment just because one screen has not refreshed immediately.

A realistic wholesaler renewal example

Consider a garment wholesaler with two shops and one godown on an annual plan.

The owner uses:

• Trade Manager for domestic and imported purchases;
• Inventory Manager for stock across three locations;
• Order Manager for invoices, payment and reports; and
• Staff Bill at both shop counters.

If the owner renews 10 days early

The new annual duration begins after the existing expiry. All three locations and all connected apps continue without interruption, and the ten remaining days are preserved.

If the owner renews five days late

During the expired period, owner operations and staff billing are paused. The public shop profiles may remain visible, but subscribed product listings are hidden. The recorded stock, invoices, party balances and reports are not deleted.

When the renewal succeeds, the new annual period begins from the renewal date. Shops suspended for subscription expiry return to active status, and the owner and authorised staff can continue with the existing data.

The owner does not create the shops again, re-upload the catalogue or invite the same staff again solely because the subscription lapsed.

Renewal, upgrade and downgrade are different

Do not confuse these three operations:

Action	Purpose	Date behaviour
Renew	Buy another period of a plan	Extends from future expiry or starts from today if expired
Upgrade	Move to a higher location tier during an active period	Keeps the existing billing cycle and renewal date; remaining-time price difference is calculated separately
Downgrade	Move to a lower location tier	Must respect the lower shop/godown capacity and follows the available downgrade flow

This guide covers renewal. Upgrade proration, referral credit and downgrade capacity deserve separate explanations because their calculations and safeguards are different.

Common renewal mistakes

Assuming renewal is automatic

My Local Shops does not auto-debit the owner. Treat the displayed expiry as a date by which the owner should review and pay manually.

Waiting until a busy billing day

Renewing early preserves the remaining days. There is no need to risk interrupting staff billing just to wait for the last minute.

Believing early renewal starts a new cycle immediately

It does not. The added duration starts after the current future expiry.

Believing late renewal is backdated

It is not. Once expired, the new duration starts from the successful renewal date.

Paying from a different account

Renew using the same owner account that holds the shops, subscription and business data. A payment under an unrelated account cannot be assumed to renew the intended business.

Paying twice when activation looks delayed

First refresh the account state and check the payment history. If the payment succeeded but access remains inactive, contact support with the reference instead of immediately retrying payment.

Assuming expiry deletes the catalogue or invoices

Expiry pauses access and subscribed visibility. It does not erase the owner's cloud records.

Choosing a lower plan without checking locations

Count all shops and godowns. A renewal or plan choice must support the business's combined active location requirement.

Frequently asked questions

Will My Local Shops automatically charge my card or UPI?

No. Renewal is manual. The owner reviews the plan and amount and confirms each payment.

Do I lose days if I renew before expiry?

No. If the current expiry is still in the future, the renewed duration is added after that date.

What if I renew after the plan has expired?

The new duration starts from the renewal date. It is not backdated to the old expiry.

Are monthly and annual features different?

No. They cover the same connected apps and core platform tools. The billing duration and current amount differ.

Does expiry delete my trades, stock or invoices?

No. Existing business records remain stored in the owner's cloud account.

Can staff continue billing after the owner's subscription expires?

No. Staff Bill requires the owner's subscription to be active as well as a valid staff relationship.

Must I set up my shop again after renewal?

No. Renewal restores access to the existing business setup. Shops suspended specifically for subscription expiry are reactivated.

Where can I see the latest renewal price?

Use the signed-in renewal screen or the current Pricing page. Static articles and old screenshots should not be treated as current pricing.

Continue with subscription management

• Compare current plan prices and location limits
• Open the My Local Shops apps catalogue
• Understand what one subscription includes
• Follow first-time signup and shop setup
• Learn how cloud data remains available across devices

Renew before expiry when uninterrupted billing matters; the system preserves the time already paid for. If the plan has already expired, renew from the same owner account and continue with the existing business data from a fresh validity period.